Frequently Asked Questions

Who are our customers?

  • Homeowners
  • Businesses
  • Renters
  • Real estate agents/brokers
  • Property managers
  • Construction Companies
  • Retailers
  • Storage rental units
  • Churches
  • Other

Why would they need our service?

  • Estate clean out
  • Move in /out
  • Renovation
  • Fire damage clean ups
  • Construction clean ups
  • Estate clean out
  • Selling your home
  • Removing clutter
  • Eviction clean out
  • Flood damage clean ups
  • Yard debris
  • Mold infestation
  • Furniture upgrades

Junk Happens vs. Dumpster

Junk Happens Dumpster
Arrives and leaves same day. Eye sore! Dropped off and
left on location for days.
100% of your items are recycled, donated, or converted into energy (excluding some demo). Your items can possibly end up in a landfill or handled in a non-sustainable way that hurts the environment.
We take practically anything.
Call 612-333-JUNK for details.
Restrictions on weight, items and material, which can cost you extra time, money, and frustration.
We do all the lifting, sorting, loading, donating and recying. We even sweep up when we’re done. You have to do all the work, giving you less time to do other things you want to do.
Junk Happens LLC is insured, bonded, and licensed. You’re liable for any injuries the dumpster may cause.
You only pay for the amount of space your items take up in the truck. You pay for the entire dumpster whether you fill it all up or not.
Guaranteed excellect customer service with a proven track record.
#1 on Angie’s List!
People can use it as a community trash bin that you are paying for.
Junk Happens, LLC, Junk Removal, Saint Paul, MNAngies List

Do you take paint or household toxics?Junk Removal Minneapolis and St. Paul Metro AreaWe do not haul hazardous materials of any kind. No household toxics, paint, animal waste, etc.

Why can’t you take paint and other chemicals?

We are not licensed to carry hazardous materials in our trucks. Please call your local city recycling center for help with disposing of any hazardous materials.

How does your service work?

You call 612-333-JUNK (5865) to schedule an appointment or Book Online. We show up on time, we load up your junk and we clean up the site. It’s that simple.

How do your rates work?

Our predetermined rate structure ensures that you only pay for the space you actually use in our truck. Please call now and we will give you an estimate on the work.

Do you charge extra for any items [surcharges]?

Yes. Certain items have transfer station or incinerator surcharges and we must charge extra for these items. These include air conditioners, appliances, auto/truck tires, televisions/computer monitors and water heaters.

What do you do with the junk that is removed?

Through partnerships with re-use organizations, non-profit reuse centers, donation centers, salvage yards, thrift stores, recycling centers and others we divert much of the materials away from local landfills. Where we take it depends on the nature of the material. Some material will be properly disposed of at a state registered landfill. Read more about our environmental vision statement.

Is Junk Happens insured and licensed?

Yes. Junk Happens’s owners, trucks and employees are fully insured and licensed. With Junk Happens you can be assured that your home and property are fully protected and that all items are properly disposed of.

Why can’t you tell me the exact price over the phone?

We will give you an estimate over the phone. However, we must actually see the volume and weight of the junk you wish to dispose of in order to give you an accurate price. You will receive a no obligation quote on site before we begin any work.

How does Junk Happens’s service compare to a dumpster?

First, we do all the loading. We arrive with a two man team to carry your items away. Second, we’re more cost-effective. You only pay for the portion of the truck you use. Third, we sort and distribute materials for reuse and recycling where all mixed dumpster loads go directly into the landfill. There are other reasons, too: we arrive and complete the job within an hour or two. A dumpster is often dropped off for a week, creating an eyesore in the neighborhood. Also, in some downtown areas, dumpster service is not available due to parking restraints.

Can you remove junk if I am not at home or on site?

Customers should be on site when trucks arrive. We call 15 to 30 minutes before arrival to let you know we are on the way. If you are unable to be on site, the team reviews the trash and determines pricing on arrival and calls you for confirmation. We accept credit cards over the phone.

Do you carry tools on your trucks?

Yes. Our trucks are equipped with strong and efficient team members, shovels, rakes, brooms, sledge hammers, wheelbarrows and hand trucks.

Can you come after hours or on weekends?

We are happy to try and meet your scheduling needs. Please call for assistance.

Is the cost of unloading at the dump included in my price?

Yes. The cost of proper disposal is included. However, some surcharges may apply.

Do you accept donations?

Yes we do, but our rate system will apply.

How much is a cubic yard?

3 feet high x 3 feet wide x 3 feet deep.

Book Online
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